Horstman House F.A.Q.

Yes, HorstmanHouse.com is the official website for the Horstman House Hotel in Whistler, BC. By booking directly with us we can ensure you the lowest rate possible and provide you with the best customer service.

Check in is at 4 PM and check out is at 10 AM.

Yes we are happy to provide our guests with early check-in and late check-out when available. For more information please contact one of our front desk agents at 604-935-3495

Yes, all rates displayed on our site and all transactions will be in Canadian dollars (CAD).

I’m sorry we do not allow pets.

Smoking is only permitted in designated areas. No smoking is allowed in any of our rooms.

Complementary wireless internet access is available throughout the hotel.

Yes, we have an on-site fitness center open daily from 10 AM to 10 PM.

Yes, we are happy to accept packages for our guests. Please send the package to: Whistler Premier, Attention: (Guest’s Name), 4220 Gateway Drive, Whistler, BC, V0N 1B4.

Yes, we have a year-round heated outdoor pool and hot tub open daily from 10 AM to 10 PM. We also have a common area gas grill in the pool area available to our guests.

The Horstman House does not operate a 24-hour front desk. Please refer to your check-in instructions for additional check-in information or call one of our front desk agents at 604-935-3495 for additional information.

Yes, we offer complimentary on-site garage parking.

Yes, we have a limited number of rollway beds on-site and available free of charge upon request. We can help arrange a crib if needed through a local rental company for an additional rental fee. For more information please contact our front desk at 604-935-3495

You must be 25 years of age with a valid ID to check in to the hotel.

No, we do not have connecting rooms but we can do our best to put groups in close proximity to one and other.

We accept Master Card, Visa and American Express.

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