Horstman House - #212 - 1 Bedroom

Thank you for taking the time to share your feedback. We’re glad you enjoyed the parking and the ease of the keypad entry system, but we’re very sorry to hear about the issues you experienced during your stay. The lack of internet connection is not acceptable and we understand how frustrating that must have been. We also appreciate your comments regarding air circulation, fan noise, and the complexity of TV/media access, and we will share these with our team for review and improvement. Your feedback is very helpful, and we hope to have the opportunity to provide a smoother and more comfortable experience in the future.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that several aspects of your stay did not meet your expectations. We understand your concerns regarding the entry system and access instructions. We appreciate that the process felt complicated, and we will share your comments with our team as we continually look for ways to make arrival and building access more straightforward for our guests. We’re also sorry that the lack of air conditioning affected your comfort during the warmer weather. For clarity, the listing does not advertise air conditioning as an available feature, but we understand it can still impact guest comfort during higher temperatures. Additionally, your feedback regarding housekeeping procedures and guest expectations around waste disposal has been noted and will be reviewed internally to ensure our standards are clear and appropriate for the level of service we aim to provide. Your comments are valuable and help us identify areas where we can improve both communication and the overall guest experience. We appreciate you staying with us and hope we may have the opportunity to provide a more comfortable and seamless experience in the future

Muito obrigado pela sua avaliação 5/5 e por compartilhar tantos detalhes da sua estadia. Ficamos felizes em saber que você gostou do conforto, do espaço, da cozinha completa e da tranquilidade do lugar; será um prazer recebê-la novamente em uma próxima viagem.

Thank you so much for your kind words! We’re thrilled to hear you had a lovely stay and that you enjoyed your time at Horstman House. It’s true—our availability fills up quickly—but we’d love to welcome you back anytime you’re able to plan ahead. We truly appreciate your feedback and hope to host you again in the future.

We thank you again for taking the time to share your valuable feedback with us, Lorah. We hope to have the pleasure of welcoming you back soon!

Thank you so much for your wonderful review of your time spent with us at Whistler Premier, Mark! We take great pride in providing the best experience to all of our guests and are delighted to hear you had such an enjoyable stay. Your kind words are greatly appreciated, and your description is most accurate - we work hard to create a versatile atmosphere to be enjoyed by all!